GENSHIN IMPACT Uninvited Guest Series fan merch -Tartaglia(Childe)

At Doujin Goods, we are dedicated to providing reliable and transparent shipping services to ensure your products arrive safely and in perfect condition. Below, you will find details about our shipping methods, costs, and estimated delivery times.

For more information on shipping methods and costs, please visit: Shipping Information

Return Policy

We do not accept returns for any products. Please carefully review all product details before placing your order.

For any product-related inquiries, feel free to contact us at doujingoods@gmail.com before purchasing.

Exchange and Refund Policy

While we do not offer exchanges, we are committed to your satisfaction. Refunds are available under the following conditions:

• Your item arrives damaged due to shipping.
• You receive an incorrect item due to an error on our part.

Refund Process

To request a refund, contact us within 7 days of receiving your order at doujingoods@gmail.com with the following details:

• Your order number.
• Photos of the damaged or incorrect item.

Once your request is reviewed and approved, we will process your refund to the original payment method.

Note: Minor imperfections or slight variations in products are not considered damages or mistakes.